Shipping policy
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Orders are processed within 2–4 business days.
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Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods
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We currently ship via USPS within the United States.
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Shipping costs are calculated at checkout.
Delivery Time
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Delivery times vary based on location and selected shipping method.
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Estimated delivery is typically 3–7 business days after shipment.
Order Tracking
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Once your order ships, you will receive a confirmation email with tracking information.
Shipping Delays
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Shipping delays caused by the carrier, weather, or other factors beyond our control may occur.
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Carbella Designs is not responsible for carrier delays once an order has shipped.
Incorrect Address
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Please ensure your shipping address is correct at checkout.
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We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us within 7 days of delivery and we will assist in filing a claim with the carrier.